Frequently Asked Questions
Straight answers to the questions we hear most from homeowners considering solar, roofing, or battery backup.
About Velocity Energy
What services does Velocity Energy offer?
We offer solar panel installation, roofing repair and replacement, home battery backup systems, and Solar EPC (Engineering, Procurement, and Construction) services - where we partner with other solar sales companies to handle the technical side of residential installations.
What areas do you serve?
We're headquartered in Woodbury, NJ and serve homeowners throughout New Jersey, Delaware, Pennsylvania, and Maryland. Visit our Service Areas page for more detail.
How quickly will someone respond to my inquiry?
We're dedicated to providing a great customer experience and aim to respond to every inquiry as soon as possible - typically within 15 minutes during business hours.
Solar Questions
How much can I save by going solar?
Savings depend on your current usage, roof orientation, and local utility rates. During your free consultation, we'll provide a personalized estimate based on your actual energy usage and system size.
How long does installation take?
Physical installation is typically completed in one to two days. The full process from design through permitting, utility approval, and activation usually takes a few weeks depending on your municipality and utility company.
Do I need a new roof before going solar?
Not always, but if your roof is aging or showing wear, we recommend addressing it first. Because we handle both roofing and solar, we can evaluate your roof and give you the most cost-effective plan.
What maintenance does solar require?
Very little. Occasional cleaning and a yearly visual inspection are usually enough. We offer ongoing monitoring and maintenance plans for added peace of mind.
Roofing Questions
How do I know if I need a repair or a full replacement?
It depends on your roof's age, the extent of damage, and the condition of the deck underneath. After a free inspection, we'll give you our honest recommendation with clear reasoning.
Do you clean up after the project?
Absolutely. Full cleanup is part of every project, including removal of all old materials, packaging, and debris, plus a magnetic sweep of your yard to collect stray nails.
Battery Backup Questions
Is a battery backup worth it if I already have solar?
Yes, for most homeowners. A battery lets you store excess solar energy for use at night or during an outage instead of exporting it back to the grid at a lower credit rate.
Can a battery power my whole house?
Depending on the size of the system, a battery can power just your essential circuits or your entire home during an outage. We'll help you determine the right size for your needs.
Financing Questions
Can Velocity help with financing?
Yes. We offer flexible financing for solar, roofing, and battery backup projects. Ask us about financing when you request your free quote.
Do I need good credit to qualify?
Financing is available for most credit profiles. We'll help you find an option that fits your situation during your free consultation.
Get in Touch With Our Team
We're happy to answer any questions about solar, roofing, battery backup, or financing.